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Picks.onl's Privacy Policy — Your data, our responsibility

At picks, your data is treated with the utmost care. This Privacy Policy clearly explains what information we collect, why we collect it, how we store it, and what rights you have.

Last Updated: January 2026 | Published in Bengali
SSL Encrypted Fully Protected
No Data Selling Never Sold to Third Parties
User Controls Your information is your
2026 Update Latest Version
Table of Contents

1. Introduction — Why This Privacy Policy?

Welcome to picks.onl. picks is a responsible online betting and gaming platform built with Bangladesh's users in mind. We believe that every user's privacy is a fundamental right.

This privacy policy explains which information is collected when you use the picks platform, how it is used, how long it is retained, and what rights you have. This policy applies alongside picks's terms and conditions.

By registering on picks.onl or using the platform, you agree to this Privacy Policy. Please read it carefully before signing up.

In plain terms: picks never sells your data, never shares it with third parties without cause, and never sends marketing messages without your consent. Your information is used solely to improve picks' services and keep your account secure.

2. What information do we collect?

Picks collects information in three main ways — directly from what you provide, automatically from how you use the platform, and from trusted third parties for verification purposes.

Data Type What Information Why It's Needed
Identity Information Name, date of birth, national ID number Age & Identity Verification (KYC)
Contact Information Email, mobile number, address Account Management & Support
Financial Information BKash/Nagad number, bank account Deposit & Withdrawal Processing
Usage Data Betting history, login times, click data Service Improvement & Security
Device Information IP Address, Browser, Operating System Fraud Prevention & Protection
Location Data Approximate Location (via IP) Compliance with Geographic Restrictions

Picks never stores your password, full card number, or mobile banking PIN. This information is transmitted exclusively through fully encrypted channels and is inaccessible to any picks staff member.

3. How is your information used?

Picks uses your data only for specific, legitimate purposes. No information is used in an irrelevant or excessive manner.

  • Account Management: During registration, login, password recovery, and verification processes.
  • Payment Processing: To process deposits, send withdrawals, and maintain transaction records.
  • Service Improvement: To analyze your preferences and behavior in order to improve the picks platform.
  • Customer Support: To respond to your complaints or questions promptly and accurately.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Legal Obligation: To meet regulatory requirements and as evidence in legal disputes.
  • Personalized Experience: To provide suggestions based on your preferred sports and betting types.
  • Promotional Communications: Only with your consent, to notify you about offers and bonuses.

Picks never sells your data to advertisers or uses it for unrelated marketing purposes. You can opt out of promotional communications at any time by contacting our support team.

4. Where and how long is your information stored?

Picks's servers operate to the highest security standards. Your data is stored in secure data centers with regular backups.

  • While your account is active: All data is retained for as long as your account remains active.
  • After Account Closure: Financial and identity-related data may be retained for up to 5 years as required by law.
  • Inactive Accounts: If your account has been inactive for 12 months, the deletion process for your personal data will be initiated.
  • Transaction Records: Retained for a minimum of 7 years in accordance with financial regulatory requirements.

Data Deletion Request: If you would like your information deleted, support@picks.onl-to apply. If we are legally required to retain certain data, we will inform you accordingly.

5. Who Is Your Data Shared With?

Picks takes your privacy seriously. Data may only be shared with third parties in the following limited circumstances and for specific reasons:

  • Payment Partners: Payment service providers such as bKash, Nagad, and Rocket — solely to process transactions.
  • Verification Services: Trusted third-party services for the KYC (identity verification) process.
  • Legal Authorities: Upon receipt of a valid order from a court or regulatory authority.
  • Fraud Prevention: To verify information against industry-wide fraud databases.
  • Technology Provider: Hosting, analytics, or security service providers — always under strict confidentiality agreements.

Picks never sells or transfers your information to advertisers, brokers, or other betting companies. When data is shared with third parties, they are strictly limited to using it only for the specified purpose — nothing more.

6. Cookies & Tracking Policy

Picks.onl uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

Picks uses the following types of cookies:

  • Essential Cookies: Login sessions and security tokens — picks cannot function without these.
  • Performance Cookies: Helps with page load times and error detection.
  • Functional Cookies: Remembers your preferred language and odds format.
  • Analytics Cookies: To analyze user behavior and improve our service.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain picks features.

7. Security Measures

Picks follows the highest industry standards to keep your data secure. Our security measures include:

  • SSL/TLS Encryption: All data transfers on picks.onl are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & IDS: Automated systems to detect and block suspicious activity.
  • Regular Security Audits: Regular audits conducted by external cybersecurity experts.
  • Staff Training: All picks staff are trained to comply with data protection regulations.
  • Data Minimization: Only the information that is strictly necessary will be collected.

In the event of a cybersecurity incident or suspicious activity on your account, immediately support@picks.onlto report it. Action will be taken promptly.

8. Your Rights

Picks respects your data rights. Each of your rights is detailed below:

1
Right to Access Your Data

You may request to know what information picks holds about you.

2
Right to Correct Your Data

Contact support to update any incorrect or outdated information.

3
Right to Erasure

You may request that your data be deleted, unless we are required to retain it by law.

4
Right to Restrict Processing

You can request that your information no longer be used for specific purposes.

5
Right to Data Portability

You can request a copy of your data in a structured format.

6
Right to Withdraw Consent

You may withdraw your consent to marketing communications or optional data use at any time.

To exercise these rights support@picks.onlto email us. picks will respond within 30 days.

9. Protection of Minors

Picks strictly does not collect or store information from anyone under the age of 18. Our platform is intended for adults only.

Picks verifies age at registration and again whenever necessary. If an underage account is identified, it will be closed immediately and all collected data will be deleted.

If you believe a minor is using picks, please support@picks.onl-to notify us. We will take prompt action.

10. Policy Changes & Contact

Picks reserves the right to update this Privacy Policy at any time. When changes are made, the revised date will be posted at the top of this page, and registered users will be notified by email for any significant updates.

Continued use of picks after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any questions or concerns regarding our Privacy Policy, please get in touch with us:

Why Trust picks

Picks' Commitment to Your Privacy

Picks' commitment to protecting your data goes beyond words — it's reflected in every step we take.

End-to-End Encryption

Every piece of your data on picks.onl is protected with 256-bit SSL encryption — banking-level security for your information.

No Sale of Data

Picks never sells your personal information to third parties. Your data is used solely to operate picks's services.

Your Data, Your Control

View, correct, or request deletion of your information at any time. You have full control over your data.

Minimal Data Collection

Picks only collects information that is necessary to provide its services. We never ask for data we don't need.

Data Deletion at a Specified Time

Once data is no longer needed or its retention period has expired, picks automatically deletes it.

Transparent Policy in Bengali

The picks Privacy Policy is written in plain, clear language so every user can easily understand their rights.

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For users aged 18 and above. By registering, you agree to picks's Terms & Conditions and Privacy Policy you agree.

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